Use Embrace from within your Zendesk environment
Free to install
Transform your Help Center, streamline ops, and boost agent efficiency with Ask-AI
The AI way to turn any process into stunning how-to guides
Export, duplicate & translate articles. Fix broken links. Find and Replace.
Resolve Thank You Messages And Boost Agent Satisfaction. 30 Days Free Trial.
Checklists for tickets. Child-parent ticket workflows. Manage projects.
Free 14-day trial
Display ticket metrics to agents
Free
Connect your support team to the other teams in the company using monday.com
Conditionally display fields based on the values of other fields
Free 30-day trial
View, create, and take action on support tickets from any Slack channel
Vanta integration service helps make compliance easy by automating evidence collection.
Simply choose which ticket fields to hide from agents
Pop-up notification feed for ticket events inside the agent interface
Zendesk data migration: fast, easy, reliable
The AI copilot agents love, ticket automation when you need it.
Seamless Azure DevOps integration between Zendesk - Azure DevOps. Create, Notify
CSAT, NPS and Customer Effort Score surveys for Zendesk
AI powerhouse for Quality Assurance (QA), performance insights and management
Quality Assurance (QA), Quality Management (QM), agent coaching and KPI reports
Email campaigns to reach your customer list and follow up on mail performance.
Softphone do PABX Virtual na Zendesk. API, CTI, 0800, 4004, Gravação e Report.
Notice if and when customers open your emails.
Make phone calls in Zendesk with Dialpad.
Quickly & easily add Email Tracking & Read Receipts to Zendesk!
$2.00 per agent, per month
Custom survey forms that seamlessly integrate with tickets
Advanced search, unlimited views, bookmarks and more—all in one app for Zendesk