Embrace Embedded

A Game-Changer for AI-Powered Support!!! Embrace Embedded brings the power of generative AI directly into Zendesk, making ticket resolution faster and more efficient. The seamless integration allows support teams to leverage AI-generated responses, access knowledge from multiple sources, and even create new knowledge content on the fly. What sets Embrace apart is its flexibility—AI agents can be customized to match your brand's tone and voice, and the platform extends beyond Zendesk with integrations in Slack, Teams, and other channels. The ability to turn ticket exchanges into knowledge base articles is a standout feature, ensuring that institutional knowledge is captured and easily accessible.