Add internal notes while typing public comments.
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Classify Tickets Instantly and Precisely with AI Tailored to Your Triage Process
Free to install
Recognize top-performing agents with the Engage Key app.
Free
Simply choose which ticket fields to hide from agents
Zendesk data migration: fast, easy, reliable
The AI copilot agents love, ticket automation when you need it.
Custom real-time dashboards for sharing and monitoring live support KPIs throughout the day.
Motivate your sales team with customizable real-time dashboards.
Easily monitor live chat metrics with a custom real-time dashboard. For TV, desktop and mobile.
Create Trello cards from Zendesk tickets.
Monitor and respond to iOS, Android, and Amazon reviews right from Zendesk.
Connect your TikTok Shop with Zendesk Support.
Atlassian Statuspage integration for Zendesk Support
Connect your support teams with the rest of your organization in Notion
Pop-up notification feed for ticket events inside the agent interface
Free 14-day trial
Seamless Azure DevOps integration between Zendesk - Azure DevOps. Create, Notify
CSAT, NPS and Customer Effort Score surveys for Zendesk
AI powerhouse for Quality Assurance (QA), performance insights and management
Quality Assurance (QA), Quality Management (QM), agent coaching and KPI reports
Email campaigns to reach your customer list and follow up on mail performance.
Softphone do PABX Virtual na Zendesk. API, CTI, 0800, 4004, Gravação e Report.
Notice if and when customers open your emails.
Make phone calls in Zendesk with Dialpad.
Quickly & easily add Email Tracking & Read Receipts to Zendesk!
$2.00 per agent, per month
Custom survey forms that seamlessly integrate with tickets
Advanced search, unlimited views, bookmarks and more—all in one app for Zendesk