Détails de l’application
Les applications s'installent directement dans votre compte.
Éditions et tarifs
Free
Never pay a thing
- Export tickets (with comments), users, and organizations
- Up to 1,000 entities per export
- 10MB storage capacity
Professional
$24.99 per month
All of the free features, plus
- Up to 100,000 entities per export
- Ticket archive export with offline viewer
- Guide (Help Center) articles export
- User export data enriched with identities
- Email support
- 1GB storage capacity
Témoignages des utilisateurs
8 avis
Emma Coley
five starts because it does what it says. unfortunately no good for us as we have multibrand and this app doesn't include that data anywhere
Anonyme
This is very handy for some of our use cases and saves us around 1 hour of operational time with every export compared to the same exports using default Zendesk tools like Zendesk Explore and similar ones.
Response from developer
about 2 months agoThank you for your feedback! Happy to hear it’s saving your time.
Anonyme
Great app, provides a next level of Zendesk exporting data. Unfortunatly does not export all comments in XLSX format, only the fist and last comments.
Anonyme
Easy to use. We use it daily. Also, app developers helped us a lot to export the help center.
Permanently Deleted User
Added the app to our instance of Zendesk, click new export, fill in all the fields and click export and nothing happens
Response from developer
almost 2 years agoDear Jamie, thank you for taking the time and sharing your feedback! Our tech team has looked into the issue you’re describing and has identified the problem. It seems like such an issue can occur when export starts right away after the installation, but it can be easily resolved by reloading the page. Our tech team is now working on a permanent solution to ensure that this issue is completely resolved and doesn’t occur during the first export. We apologize for any inconvenience you might have faced and hope you could give the app the second try. For any questions or issues please don’t hesitate to reach our support team.
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