Attachment Manager

Cannot find it useful. I was also hoping to have possibility to download all attachments at once. Is there any idea to update this app?

It is a useless application, it shows images that are not user attachments but signature images etc. Would it be possible to update and fix this? Perhaps adding a filter to the listing or excluding images that are not attached by the user. Thank you.

Is it possible to display the date of the attachments in European?

For some bizarre reason, it sometimes fails to add certain images in the comments

I've installed this app and notice it updates when an agent updates a ticket--does it not add the tag to pre-existing tickets or when end users update the ticket with an attachment?