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This app is a huge help for support agents who want to know if they are really shouting into a void or if someone is reading their emails. We ran into a problem with the app causing a random broken image link in our proactive SMS sent from Zendesk. I contacted the app developers at night, before leaving work, and I had a solution when I logged in in the morning! Fantastic service!
Great app, our Cx agents rely on it constantly. The support from David is awesome - quick resolution of requests. An excellent adjunct to Zendesk Support.
Great app, really useful and easy to install and use. The support from David is also perfect: fast & reliable!
Fantastic app and legendary customer service! David replied to my requests with instant, super professional, thorough information. This is an easy win for anyone using Zendesk.
What a support from David! He is professional and super helpful.
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