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Repeat Customer

Season 2

How Flywheel upcycled boutique fitness and at-home classes
How Chip and Joanna Gaines turned a hit TV show into Magnolia
How Hinge muted the gamification of dating
How Shake Shack cooked up its cheeseburger experience
How One Medical turned doctors into designers

Season 1

How Bark disrupted pet retail with a great customer experience...for dogs
How Brooklinen woke up the bedding industry by going direct-to-consumer
How Eaze is changing the customer experience for a newly legal product: cannabis
How Sephora created a futuristic, omnichannel customer experience
How Slack changed the way we work by putting the customer experience first
Beyond cookie butter: the secrets behind Trader Joe’s great customer experience
Introducing Repeat Customer: A podcast about delivering excellent CX