Passer directement au contenu principal

Article

Introducing Repeat Customer: A podcast about delivering excellent CX

Dernière mise à jour April 29, 2024

Repeat Customer is a new podcast from Zendesk devoted to going behind the scenes of brands known for delivering a truly great customer experience. We’ll talk to CX leaders, industry experts, and customers to examine exactly how companies create these memorable experiences, the challenges they faced along the way, and why their legions of superfans love them so much.

See all episodes of the Repeat Customer podcast.
New episodes every two weeks. Listen below for a sneak preview.

Subscribe to Repeat Customer via Apple PodcastsSpotify, or Stitcher

Articles associés

Article
2 min read

Capgemini and Zendesk: Making personalised customer experience a reality

(Zendesk partner guest article originally published on Capgemini Insights) Capgemini’s Intelligent Customer Interactions solution leverages Zendesk…

Article
17 min read

What is brand advocacy? (+ 8 strategies to boost referrals)

Turn the people who know your business best into brand advocates with head-turning reward programs and impressive customer service.

Article
1 min read

How healthcare organizations can embrace conversational CX while maintaining HIPAA compliance

See how healthcare organizations can embrace the trend of conversational service while maintaining their HIPAA compliance requirements.

Article
5 min read

Here’s why AI is the key to more empathetic customer experiences

If empathy is what makes us human, then artificial empathy helps us deliver richer, more personal customer experiences at scale.