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Community forum software

Come together

Create a space for your customers to connect and collaborate

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Known as Zendesk Gather

Strength in numbers

Your customers use your products every day, and their perspective can come in handy. Create a space for customers to collaborate with your business and each other—all within the Zendesk ecosystem.

Tap into collective knowledge

Leverage customer expertise to provide evergreen self-service support.

Give members a voice

Build user trust by gathering feedback and rewarding top contributors with badges.

Make it theirs

Give community managers the tools to create safe and on-brand forums.

Provide support that scales

Help your customers help each other

Users can easily find relevant answers and inspiration by searching through organized community posts and topics.

Listen up

Make customers feel seen and heard

Customers feel valued when you invite them to voice their opinions. Collect their feedback to understand the issues they face, and let them vote on helpful content. Reward top users with badges—and build trust in your business and between users. That way, everyone’s a winner.

Play nice

Manage user engagement

Tag posts with their current status to track answered questions and product requests. Escalate posts to your support agents when one-on-one help is needed.

Additional resources

Get started

Try Zendesk today

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